Insurance and Billing

Insurance and Billing2018-07-19T09:04:33+00:00

Have an insurance or billing question?

Our commitment to our patients is to provide excellent customer service. Please feel free to contact us if we can be of any assistance to you. Our goal is to make your experience at Creekmore Clinic as pleasant as possible.

Our business office staff will gladly assist you with any questions or concerns that you might have about your account. Please continue below for a list of frequently asked billing questions.

You may contact the Billing Office Monday-Thursday (8AM-5PM) and Friday (8AM-12PM) by calling (662) 534-9042 or you may submit your question using the form on this page. We will respond to your questions within 48 hours.

Do you accept Medicare Advantage plans?2018-07-12T13:15:24+00:00

We are no longer accepting new patients with Medicare Advantage Plans, we will continue seeing our established patients with these plans.

Why do I receive more than one bill when I am seen at the hospital?2018-07-12T13:12:47+00:00

When services are provided in a hospital facility, you will receive separate bills from each physician, medical doctor, surgeon, radiologist, pathologist, anesthesiologist, as well as a bill from the hospital.

If my account is not kept current are there late fees or penalties charged?2018-07-12T13:12:22+00:00

Yes. Late fees are applied monthly. If no payment is made in 90 days, the account may be turned over to a collection agency.

What do I have to send with my payment?2018-07-12T13:11:58+00:00

Include the name of the patient whose account is being paid, patient account number, and the tear off portion of the statement.

Where can we make a payment?2018-07-12T13:16:25+00:00

Please remit payment to:

Creekmore Clinic
216 Oxford Road
New Albany, MS 38652

We accept all major credit cards. If you would like to make a credit card payment please call our billing office at(662) 534-9042.

What forms of payment do you accept?2018-07-12T13:11:07+00:00

Cash, Credit Cards (Master Card and Visa), Check, Money Orders

If the parents of a minor (child) are divorced, which parent is financially responsible for the child’s medical bills?2018-07-12T13:10:36+00:00

We consider the adult person who authorized care to be the responsible party/guarantor.

Do you accept payment arrangements?2018-07-12T13:10:12+00:00

Under certain circumstances we will. Please contact our billing office for details.

Do you accept third party liability insurance ( automobile or personal injury)?2018-07-12T13:09:23+00:00

As a courtesy, we will bill your insurance, but the patient is ultimately responsible for bill.

When is my deductible due?2018-07-12T13:08:59+00:00

Deductibles are due at time of service. We will bill your insurance for the balance.

Will I be seen by the doctor if I haven’t paid my co pay?2018-07-12T13:16:59+00:00

No. Our policy requires payment of co pays at the time of service.

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