FAQ

FAQ2018-07-12T15:31:55+00:00

We welcome your questions.

Please take a moment to view some of the most common questions presented at our office. Still need answers, please feel free to contact us!

Can I fill out my patient details before I arrive?2018-07-19T09:03:32+00:00

Absolutely! Click here to download a printable PDF of our new patient forms so you can fill them out before you get here.

Do you accept Medicare Advantage plans?2018-07-12T13:15:24+00:00

We are no longer accepting new patients with Medicare Advantage Plans, we will continue seeing our established patients with these plans.

Do our physicians admit to the Hospital?2018-07-12T13:14:57+00:00

Yes. All three of our physicians currently admit to Baptist Memorial Hospital Union County.

How do I receive my lab results?2018-07-12T13:14:28+00:00

We have a 24 hour service available to our patients to retrieve lab results by calling 662-534-7373 and entering in their patient ID # which they will be given in our clinic at the time of service.

How do I contact the physician on call?2018-07-12T13:13:57+00:00

We have a 24 hour answering service which may be reached by dialing 662-534-9042. The answering service will page the physician on call.

Why do I receive more than one bill when I am seen at the hospital?2018-07-12T13:12:47+00:00

When services are provided in a hospital facility, you will receive separate bills from each physician, medical doctor, surgeon, radiologist, pathologist, anesthesiologist, as well as a bill from the hospital.

If my account is not kept current are there late fees or penalties charged?2018-07-12T13:12:22+00:00

Yes. Late fees are applied monthly. If no payment is made in 90 days, the account may be turned over to a collection agency.

What do I have to send with my payment?2018-07-12T13:11:58+00:00

Include the name of the patient whose account is being paid, patient account number, and the tear off portion of the statement.

Where can we make a payment?2018-07-12T13:16:25+00:00

Please remit payment to:

Creekmore Clinic
216 Oxford Road
New Albany, MS 38652

We accept all major credit cards. If you would like to make a credit card payment please call our billing office at(662) 534-9042.

What forms of payment do you accept?2018-07-12T13:11:07+00:00

Cash, Credit Cards (Master Card and Visa), Check, Money Orders

If the parents of a minor (child) are divorced, which parent is financially responsible for the child’s medical bills?2018-07-12T13:10:36+00:00

We consider the adult person who authorized care to be the responsible party/guarantor.

Do you accept payment arrangements?2018-07-12T13:10:12+00:00

Under certain circumstances we will. Please contact our billing office for details.

Do you accept third party liability insurance ( automobile or personal injury)?2018-07-12T13:09:23+00:00

As a courtesy, we will bill your insurance, but the patient is ultimately responsible for bill.

When is my deductible due?2018-07-12T13:08:59+00:00

Deductibles are due at time of service. We will bill your insurance for the balance.

Will I be seen by the doctor if I haven’t paid my co pay?2018-07-12T13:16:59+00:00

No. Our policy requires payment of co pays at the time of service.